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Frequently Asked Questions1. My web connection is not very good. Will I still be able to access the clips? Yes, there is an audio version of every video. The audio clips stream at 20 to 32 KBPS which is low enough to work on almost all web connections, including slower dial-up modem speeds. 2. What type of web connection and software do I need for the videos? Video clips stream at up to 400 KBPS requiring a reliable high speed connection. If your connection is poor, the system will compensate by making sure you still get the audio perfectly but may reduce the frame rate of the video. Both video and audio on TFI-TV use the free Windows Media Player, version 9 and up. All PCs have this software already built in but if you're using a MAC or you have an old version of the software, you can upgrade for free on the Microsoft Windows Media web site: 3. I am hard of hearing. How can I access the information? A text transcript/summary is provided for all of the multi-media clips. This enables all users to access the main points and also to copy and paste information into their own business plans. 4. I travel a lot. Can I download the clips and transfer them to my iPOD? Yes, there is an audio download version of all the clips that enables you to copy them over to your computer, a CD-ROM, iPOD or any other portable device. This way, you can access the e-seminars to accommodate your busy schedule. 5. What if the information I am looking for is not on TFI-TV? TFI-TV includes comment and suggestion boxes that are constantly monitored. We invite you to tell us what you need to know and we'll do our best to arrange an interview with an expert on that topic for posting onto TFI-TV. In this way, the service can be customized to the particular needs of your career and business. You can also use the suggestion box to tell us how to improve TFI-TV to better meet your needs.
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